Host & Co Guest Experiences

Luxury Guest Welcome Experiences

Beautifully prepared arrival packages, premium guest amenities and thoughtful extras designed to create unforgettable first impressions from the moment guests walk through the door.

First Impressions Shape Five Star Reviews

Guests remember how a property makes them feel when they arrive. A well presented welcome experience creates comfort, confidence and a sense of care. From refreshments and toiletries to robes, slippers, breakfast hampers and corporate arrival packs, Host & Co helps owners deliver a more thoughtful and premium stay.

GuestFirst Impression
LuxuryArrival Touches
FlexiblePackage Options
5★Experience Focus

A More Considered Arrival

Our guest welcome services are designed to make every stay feel smoother, warmer and more professional. Whether your guests need simple refreshments, a breakfast pack, toiletries, household essentials or a premium corporate arrival package, we create flexible options to suit your property and guest type.

Perfect for holiday lets, serviced accommodation and corporate stays.
Flexible packages for short stays, long stays, families and business guests.
Prepared before check in and presented beautifully within the property.
Designed to reduce guest requests and improve arrival satisfaction.
Available alongside Co Host, Full Management and Luxury Housekeeping.
Guest Welcome Collections

Choose the Right Welcome Experience

From simple refreshments to premium executive packages, each collection is designed to support different guests, budgets and stay types.

Classic

Welcome Collection

Tea, coffee, milk portions, sugar, biscuits and hot chocolate. Perfect for short stays where guests simply need refreshments on arrival.

From £3.50 plus VAT
Bathroom

Mini Toiletry Collection

Mini shampoo, conditioner, shower gel and soap. Ideal for late arrivals, short stays and guests travelling light.

From £4.95 plus VAT
Morning

Breakfast Welcome

Cereal portions, milk, croissants, butter, jam and bottled water to make the first morning easier and more comfortable.

From £9.95 plus VAT
Essentials

Household Essentials

Refreshments, basic toiletries and practical household items including dishwasher tablets, laundry capsules, bin bags and toilet rolls.

From £6.00 plus VAT
Premium

Premium Breakfast

An upgraded breakfast arrival with cereal, milk, croissants, bottled water, fresh fruit, orange juice and premium pastries.

From £14.95 plus VAT
Signature

Complete Guest Arrival

A full arrival experience including refreshments, personal care items, toiletries, slippers, dressing gown and household essentials.

From £25.00 plus VAT
Premium Corporate Support

Executive Guest Arrival Packages

For corporate accommodation, relocation guests, insurance placements and business travellers, our executive packages create a professional and comfortable arrival experience.

Corporate

Corporate Arrival Package

Includes the Complete Guest Arrival Package plus premium breakfast items, bottled water, fresh fruit, notebook and pen.

From £35.00 plus VAT
Relocation

Long Stay Guest Support

Designed for guests staying longer who need essentials, comfort items and practical household products ready before arrival.

Business

Professional Presentation

Ideal for serviced accommodation providers, corporate housing, relocation companies and executive guest stays.

Luxury Details That Elevate the Stay

Small touches can transform a stay from functional to memorable. These extras can be added to enhance the guest experience and support higher value bookings.

Concierge Shopping and Stocking

For guests with specific requirements, our pre arrival shopping and stocking service allows requested items to be purchased, delivered and placed inside the property before check in.

Groceries and refreshments for long stay guests.
Dietary specific items and personal preferences.
Children’s essentials, baby items and family basics.
Pet supplies for dog friendly properties.
Corporate guest requests and relocation essentials.

Pre arrival shopping and stocking service from £20.00 plus VAT, plus the cost of goods.

Special Stay Enhancements

Memorable Moments for Premium Guests

Enhance special occasions and premium bookings with tailored arrival extras that make the stay feel personal.

Celebration

Birthday Packages

Cards, treats, balloons, flowers or bespoke extras prepared before arrival.

Romance

Anniversary Stays

Luxury chocolates, flowers, sparkling drinks and personalised welcome notes.

Family

Family Arrivals

Children’s snacks, baby essentials, games, colouring items and family friendly extras.

Pet Friendly

Dog Welcome Packs

Dog treats, waste bags, water bowl setup and pet friendly arrival touches.

Executive

Business Guest Extras

Notebook, pen, bottled water, breakfast essentials and work friendly arrival support.

Luxury

Robes and Slippers

Additional dressing gowns available from £4.50 plus VAT each, ideal for couples and premium stays.

Package Comparison Guide

A simple way for owners and accommodation providers to choose the right welcome package for each booking.

Package Best For Starting Price Ex VAT
Welcome CollectionShort stays and simple refreshment arrivals£3.50
Mini Toiletry CollectionLate arrivals and guests travelling light£4.95
Breakfast WelcomeFirst morning convenience£9.95
Household EssentialsPractical support for everyday guest needs£6.00
Premium BreakfastHigher quality breakfast presentation£14.95
Complete Guest ArrivalFull refreshments, essentials, toiletries and comfort items£25.00
Corporate Guest ArrivalExecutive travellers, relocation and corporate accommodation£35.00

Who We Support

Our welcome experiences are designed for property owners and accommodation providers who want a professional, flexible and guest focused arrival service.

Holiday Lets

Airbnb Owners

Create stronger guest arrivals for short stays, weekend breaks and premium leisure bookings.

Business

Corporate Housing

Support executive travellers and business guests with practical and professional arrival packs.

Relocation

Relocation Guests

Help guests settle quickly with essentials, toiletries and household items ready on arrival.

Insurance

Insurance Accommodation

Provide thoughtful arrival support for guests moving into temporary accommodation.

Portfolios

Property Investors

Maintain a consistent arrival standard across multiple properties and booking types.

Operators

Serviced Accommodation

Flexible guest arrival solutions for serviced accommodation operators and portfolio landlords.

Frequently Asked Questions

Are welcome packs included in management fees

No. Guest welcome experiences, packs, consumables and bespoke extras are charged separately unless agreed within a tailored management package.

Can packages be customised

Yes. Packages can be selected individually or enhanced with optional extras depending on the guest type, booking length and property standard.

Do prices include VAT

No. Prices shown are excluding VAT unless otherwise stated.

When do packs need to be requested

Packs must be requested before guest check in so they can be prepared, delivered and presented in the property before arrival.

Can you support corporate and relocation guests

Yes. Corporate, relocation, insurance and long stay guests are ideal for enhanced welcome packs and pre arrival stocking services.

Can you shop for specific guest requests

Yes. Our pre arrival shopping and stocking service can support groceries, dietary items, children’s essentials, pet supplies and other requested goods.

Create a Better Arrival Experience

From simple welcome refreshments to executive guest arrival packages, Host & Co helps you deliver a more thoughtful, premium and memorable stay.