Top 7 Airbnb Hosting Mistakes in Bristol & Bath (and How to Avoid Them)
Airbnb hosting can be highly profitable but even experienced hosts can make mistakes that cost time, money, and guest satisfaction. For property owners in Bristol and Bath, avoiding these common pitfalls is key to maintaining 5-star reviews and maximising rental income.
1. Neglecting Guest Communication
Mistake: Failing to respond promptly to enquiries, messages, or complaints.
Solution:
Respond quickly to booking requests and questions.
Use professional messaging templates or co-host services like Host & Co to manage communication 24/7.
Personalised messages create a better guest experience and boost reviews.
2. Poor Cleaning Standards
Mistake: Overlooking deep cleaning or inconsistent standards between stays.
Solution:
Maintain a cleaning checklist for every turnover.
Hire professional cleaning services for carpets, upholstery, and bathrooms.
Fresh linens and spotless kitchens and bathrooms are essential for 5-star ratings.
3. Ignoring Safety & Legal Compliance
Mistake: Failing to meet fire, gas, and electrical safety requirements or local rental laws.
Solution:
Install smoke and CO2 alarms, and keep certificates up to date.
Follow local Bristol & Bath regulations for short-term rentals.
Keep records of inspections, insurance, and risk assessments.
4. Overpricing or Underpricing
Mistake: Setting nightly rates too high or too low, leading to low occupancy or lost revenue.
Solution:
Research comparable listings in Bristol & Bath.
Use dynamic pricing tools or hire co-hosts like Host & Co to optimise rates based on demand.
Consider seasonal fluctuations and events when pricing.
5. Poor Property Presentation
Mistake: Cluttered, outdated, or uninviting interiors.
Solution:
Invest in professional photography to showcase your property.
Keep décor neutral but stylish.
Ensure essentials like Wi-Fi, toiletries, and clean linens are always available.
6. Not Managing Reviews Effectively
Mistake: Ignoring guest feedback or responding poorly to negative reviews.
Solution:
Respond politely and professionally to every review.
Use constructive feedback to improve the property or guest experience.
Encourage happy guests to leave detailed reviews.
7. Failing to Plan for High-Turnover Periods
Mistake: Being unprepared for busy booking seasons, leading to rushed turnovers and mistakes.
Solution:
Schedule cleaning and maintenance in advance.
Have back-up cleaning services for peak periods.
Co-hosting services like Host & Co can manage bookings, turnovers, and guest communication seamlessly.